Product Authenticity & Support Information

Modified on Fri, 7 Aug at 4:09 PM

We are committed to ensuring that all products purchased through our official website and authorized retailers are genuine and meet our quality standards.


If you believe you have purchased counterfeit product or have concerns about product authenticity, please select Report Counterfeit as the category and submit a support ticket. Please include any relevant details and supporting information to help our team review your request.


Include the following details:

  • Order number
  • Online platform or seller details where you made the purchase 
  • Product details
  • Photos of the issue 


Our team will review your request and provide the appropriate assistance based on your case.

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