At Rue Broca Perfumes, our products are created with specific bottle and packaging details to maintain consistency with our official designs and quality standards.
If your bottle or packaging appears different from the original product, we recommend verifying its authenticity using the QR code located inside the product box through our official verification system.
If you cannot locate the QR code or have concerns about the authenticity of your product, please select Report Counterfeit as the category and submit a support ticket.
To help our team review your request, please include the following information:
- Photos of the product and packaging
- QR code verification result (if available)
- Purchase details (where and when the product was purchased)
- Proof of purchase (if available)
Our team will review the information provided and assist you with the appropriate next steps.
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