How to Exchange a Product

Modified on Fri, 7 Aug at 4:09 PM

Exchanges are only available for products with a confirmed manufacturing defect and must meet the applicable exchange requirements.


If you believe your product is eligible for an exchange, please submit a support ticket with the following details:


  • Order number
  • Product name
  • Reason for the exchange
  • Photos clearly showing the manufacturing defect


Our team will review your request and assess the product issue. If your item qualifies for an exchange, we will provide the next steps.

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