Return Policy Overview

For complete information about our return and exchange process, including eligibility requirements, conditions, and non-returnable items, please review the Returns & Exchanges Policy of the official Rue Broca store where you made your purchase.

If your order meets the return or exchange requirements and you would like to submit a request, please submit a support ticket.

To help us process your request efficiently, please include the following details:

• Order number
• Full name
• Email address used to place the order
• Reason for the return or exchange
• Photos of the product (if the item is damaged, defective, or incorrect)

Our team will review your request in accordance with the applicable Returns & Exchanges Policy and guide you through the next steps.