My Order Is Delayed — What Do I Do?

Modified on Fri, 7 Aug at 4:08 PM

If your order is delayed, please check your tracking details through the shipping carrier’s website for the latest delivery updates.


If the delay is related to the shipping carrier or you have missed a courier call, we recommend contacting the carrier directly to reschedule or arrange delivery.


If your order has exceeded the expected delivery timeframe or you require further assistance, please submit a support ticket.


To help our team assist you efficiently, please include the following details:

  • Order number
  • Delivery details
  • Any updates received from the shipping carrier


Our team will review your order status and assist you with the appropriate next steps.

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